Shipping Policy

Processing Time:
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time:
We offer standard delivery within 3-5 business days. Delivery times are based on orders placed between Monday and Friday. Orders placed after 2 PM will be processed the following business day.

Shipping Confirmation & Order Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping:
At this time, we do not offer international shipping. We currently ship only within UK.

Delivery Delays:
Please note that delivery delays can occasionally occur due to unforeseen circumstances such as severe weather, carrier delays, or other external factors beyond our control.

Damaged or Lost Items:
If you receive a damaged item, please contact us immediately with your order number and a photo of the damaged product. We will work to resolve the issue promptly. If your package is lost in transit, please reach out to us, and we will assist in tracking the package or filing a claim with the carrier.

Contact Information:
For any questions or concerns regarding shipping, please contact our customer support team at [Contact Information]. We are available 9am-5pm, 5 working days and will respond to your inquiry as quickly as possible.

Changes to this Policy:
We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

Thank you for shopping with us. We appreciate your business and strive to ensure your order arrives promptly and in excellent condition.